Field communications for CERT teams

Command always knows where every volunteer is. Even when the cell towers don't.

CertMesh gives your CERT team live locations, chat and ICS forms between the field and incident command. It uses cell service when it's there and switches to its own radio network when it isn't, with nothing for volunteers to configure.

14 days free, no cardNo radio license neededNo IT department required
Incident command · Live rosterStorm response, Operational period 2
Cell down · Mesh active
Team memberStatusLast heard
R. AlvarezSearch team 2Needs help0:40 ago
D. OkaforDamage assessmentOn task1:12 ago
J. WhitfieldMedicalOn task2:05 ago
M. ChenSearch team 1Sent a form3:30 ago
4 of 4 team members located · every report filed
The problem

After a disaster, command loses sight of its volunteers right when it matters most.

Towers go down

Hurricanes and tornadoes take out cell and internet service. Phones become cameras and flashlights.

Radios fall short

Most volunteers aren't licensed ham operators, and short-range handhelds don't reach across a damaged neighborhood.

Check-ins get missed

Command waits on scheduled location calls. Between them, nobody knows exactly where a team is or if they're okay.

How it works

Three steps. No training day required.

01

Check in with one scan

Command shows a QR code at the staging area. Volunteers scan it with the CertMesh app and they're on the incident. Their details fill in automatically next time.

02

Go to work. It finds a way through.

Messages travel over cell service when it's available. When it isn't, they hop between small pocket radios carried by the team, which reach for miles. Nobody has to choose or switch.

03

Command sees everyone

Every team member appears on one live map with their last position and status. Reports, requests and calls for help arrive in one inbox.

Every message gets where it's going.

Whatever happens to the network, CertMesh keeps track of what's been sent, what's still on its way and what has arrived. Your team can count on the record being complete.

Held, never droppedWith no path open, the app holds the message and sends it the moment one appears. Volunteers see "waiting for signal," never "failed."
For incident command

A common operating picture that works on a folding table.

Live map of every team memberPositions update on their own. No more roll-call over the radio.
Calls for help reach everyoneAn SOS goes to command and to nearby teammates at once, with location attached.
Severe weather alerts in the field provided by WxAlertsWarnings reach volunteers even when their phones have no service.
Mission details at a tapAssignments, hazards, who's in charge and points of interest, pushed to every phone.
For volunteers in the field

As simple as texting. Built for gloves and sunlight.

A CERT volunteer in a green helmet and vest checks a phone at a storm debris field, a mesh radio clipped to their backpack.

Volunteers send short messages the way they already do. Mark a downed line or a blocked road on the map with one button. Big touch targets and a high-contrast screen stay readable outdoors in direct sun.

And the paperwork

The forms you already use, filled as the day goes.

Field teams file structured reports like damage assessments right from their phones. At command, your scribe turns incoming messages into ICS forms with a few taps, the same way they'd turn radio traffic into paper. A person always reviews before anything is filed.

ICS 213General message
ICS 214Activity log
ICS 309Communications log
CERT 1Damage assessment
CERT 2Personnel check-in
CERT 5Victim treatment
For emergency operations centers

See your volunteers' picture from the EOC.

When the command post has any internet link, such as satellite or a hotspot, CertMesh passes reports and requests up to your EOC. Requests for supplies can travel back down to the team that needs them.

Field teams
Incident command
Your EOC
Why CertMesh

Built up from the volunteer, not down from the enterprise.

Large emergency management platforms are made for county IT departments. CERT teams need something that works on day one, with leadership that changes every year.

Typical EOC softwareCertMesh
Messages get through with no cell service at allWaits for signalYes
Live team locations when towers are downNoYes
Published priceQuote only$35/month
Set up by a volunteer coordinatorIT projectSame day
Pricing

Priced for volunteer budgets. Published for everyone.

One flat price per team, so your grant money can still go to radios and gear. No sales call, no per-seat math.

Need a budget line for a grant application? We'll send you a written quote.

CertMesh Team
$35per team / month
Free for 14 days, no card needed. Then monthly or annually, no contract.
  • Unlimited volunteers and incidents
  • Field app for iPhone and Android
  • Command console, live map and forms
  • Offline maps for your area
  • Extra storage free for 90 days during a declared disaster
Questions

Common questions

Do our volunteers need a radio license?

No. CertMesh uses license-free radios, so anyone on your roster can carry one.

What equipment do we need?

Volunteers use their own phones. For no-service coverage, each person pairs a small off-the-shelf mesh radio with the app. We'll point you to models that work; you can buy them anywhere.

Do we need an IT person to set it up?

No. We host it for you. Your coordinator adds the roster, and volunteers join an incident by scanning a QR code. Agencies that must keep data in-house can run their own copy instead.

How far does the radio network reach?

Each radio passes messages along to the next, so range grows with your team. Messages can travel miles across several hops. A radio mounted on a parked vehicle makes a strong relay point.

Are messages kept on record?

Yes. Like radio logs and paper forms, messages and reports are logged and may be part of the public record. The app reminds volunteers of this when they write.

Can we use grant funds to pay for it?

Many CERT teams fund equipment and capability through state and federal programs. Check with your program manager; we're glad to provide a quote and a plain-language description for your application.

Be ready before the next storm, not during it.

Set up your team this week and run it at your next drill.